Production & Shipping
What are your delivery times?
Estimated shipping times:
Canada: 3-7 business days
The Netherlands: 3-5 business days
United Kingdom: 3-5 business days
United States: 3-7 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 5-9 business days
Asia Pacific: 3-7 business days
Latin America and the Caribbean: 3-7 business days
North Africa and the Middle East: 3-7 business days
- We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping conditions.
How much will shipping cost?
Free Express Shipping on All Orders over 80USD
Can you provide worldwide shipping?
Yes, we can provide worldwide shipping.
Customs and Import Taxes?
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
What are processing times?
The time we need to prepare an order for shipping varies.According to product you purchased processing time between 2 - 7 business days.
What are crafting times?
The production process takes 1 to 3 working days for single orders, excluding special circumstances and periods. We inform you in a special situation and condition.
My Order
How can I cancel my order?
You can cancel your order within the first 6 hours without giving any reason.
What if I receive the wrong product?
If the product you receive is different from the product you ordered, please contact us at info@gadroots.com and request a return process. We will be happy to assist you.
Are your leather goods made to order?
Yes, most of them are made to order.
Can you customize a leather product for me?
Yes, we can.
Product
What are handmade genuine leather goods?
Handmade genuine leather goods refer to products that are crafted by hand using genuine leather as the primary material. These products can include items such as bags, wallets, belts, shoes, and other accessories. The key feature that sets handmade genuine leather goods apart from other leather products is the level of craftsmanship and attention to detail that goes into their creation.
-Handmade genuine leather goods are crafted by hand.
-They use genuine leather as the primary material.
-They are known for their attention to detail and high level of craftsmanship.
Why are handmade genuine leather goods considered to be of higher quality?
Handmade genuine leather goods are considered to be of higher quality because they are crafted using traditional techniques and are made with attention to detail. The leather used in these products is also of a higher quality than that used in mass-produced leather goods. Additionally, handmade genuine leather goods are usually made in smaller quantities, which allows for greater attention to detail and a more personal touch.
-Handmade genuine leather goods are crafted using traditional techniques
-They are made with attention to detail
-They use higher quality leather than mass-produced leather goods.
What are the benefits of owning a handmade genuine leather product?
The benefits of owning a handmade genuine leather product include its durability, unique style, and the fact that it will often improve with age. Handmade genuine leather goods are also often made with greater attention to detail and care, which makes them stand out from mass-produced leather goods. Additionally, owning a handmade genuine leather product can be a way to support small businesses and craftsmen.
-Handmade genuine leather goods are durable and improve with age
-They have unique style.
-Supporting small businesses and craftsmen
What should I look for when purchasing a handmade genuine leather product?
When purchasing a handmade genuine leather product, you should look for high-quality leather, good craftsmanship, and attention to detail. Additionally, you may want to consider the reputation of the manufacturer or seller, as well as any warranties or guarantees that come with the product. It is also important to consider the intended use of the product and whether it will meet your needs.
-High-quality leather
-Good craftsmanship and attention to detail
-Reputation of the manufacturer or seller
Care & Usage Instructions:
What kind of leather do you use?
We are mostly using 2 type of leathers;
1-Crazy Horse Leather,
This is a genuine cow-hide leather.
Crazy horse leather is a type of leather that has a powdery surface and becomes naturally beautiful over time with body oil and external factors and differentiates over time.
It shows its real color with magic color movements in breaks and stretches.
2-Pull Up Leather,
Pull Up leather is a high quality leather with naturally tanned vibrant colors. Its smooth and soft surface makes it very enjoyable to use.
This leather, which we prefer in many product types, makes its users happy for many years.
How should I care for my handmade genuine leather product?
To properly care for your handmade genuine leather product, you should clean and condition it regularly, avoid exposing it to excessive heat or moisture, and store it in a cool, dry place. Additionally, you may want to consider using a leather protectant to help guard against stains and water damage. It is also important to be mindful of the types of products used to clean or condition your leather, as some can be harsh and cause damage to the leather.
The basic precaution necessary to protect the color and the leather in general is to protect the leather from direct sun and rain.
Care recommendations can be varied according to the type of leather, but do not use a chemical cleaner or brightener for any of the leathers we use.
As long as you use it under the necessary conditions, the leather will protect itself.
In case of some scratches and dirt, you can wipe it with a slightly damp clean cloth.
-Clean and condition regularly
-Avoid exposing to excessive heat or moisture
-Store in a cool, dry place
What is the warranty of leather itself?
Manufacturers give 1 year color guarantee for the leathers we supply from the best leather manufacturers in Turkey.
